This training course helps participants to advance their career in medical administration. They will gain a strong understanding of medical and scientific terms used day-to-day in hospitals, GP surgeries, and other medical settings. In this course, participants will gain the skills to communicate effectively and manage staff, processes, and healthcare resources at all levels.
Over the course of this workshop, participants will learn about:
- Roles and responsibilities to be followed by management and administration.
- Skills and knowledge needed for general administration staff.
- Manage the hospital departments more effectively
- Management styles
- Managerial Leadership.
- Business ethics in the medical sector.
- Management skills in healthcare organizations.
- Management function.
- Essential managerial functions.
- Planning effectively.
- Bed management system.
- The functions of the Bed Management Department.
- Improving hospital bed management and patient care.
- Automated bed management.
- Promoting health through hospitals.
- Reproductive and child health services.
- Hospital administration during disaster.
- Doctor/Nurse patient relationship.
- Doctors and consumer protection act.
- Administration of hospital services.
- Administration of out-patient services.
- Administration of hospital departments.
- Nursing services.
- Ward administration.
- Administration of operation theaters.
- Records management.
- Time management challenges in healthcare workplaces.
- Modern time management.
- Major time wasters.
- Self-imposed time wasters.
- System-imposed wasters.
- Differences between leaders and managers.
- The 6 levels of leadership.
- Leadership characteristics and habits of professional managers.
- Personal Action Plan.
- Best practices in hospital management and leadership.
- Key motivational theories professional managers should be aware of.
- Leading towards a motivating work environment.
- Job design.
- Goal setting.
- Performance feedback.
- Reward systems.
- Motivating a multi-cultural workforce in healthcare systems.
What’s Included?
- Instruction by an expert facilitator
- Small, interactive classes
- Specialized manual and course materials
- Personalized certificate of completion
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