INTRODUCTION

This training course will help you understand the nature of crises and how to respond to them as a leader. This includes how you manage yourself, your own emotions and productivity as well as how you manage your team through crisis.

It will center on your role as a leader through turbulent times – what interventions to make at what stage to ensure your team stay positive, productive and connected.

The training course will highlight:

• The nature of a crises – how they typically pan out - models and stages?
• How people respond to crises?
• Leader interventions and skills required to maintain morale and productivity during a crisis
• How to lead and work with remote teams – tools and best practices?

OBJECTIVES

By the end of this online training course, you will have learned to:

• Identify the nature of crises – separating fact from fiction
• Manage your own emotions and part in the crisis to ensure you minimise the stress to yourself and those around you
• Proactively plan through the stages of crisis management
• Recognise and deal with dysfunctional behaviour often caused by crises
• Create a compelling clear, compelling vision to guide people to a future beyond the crisis

TRAINING METHODOLOGY

This training course will utilize a variety of proven online learning techniques to ensure maximum understanding, comprehension, retention of the information presented. The training course is conducted Online via an Advanced Virtual Learning Platform in the comfort of any location of your choice.

WHO SHOULD ATTEND?

This course is valuable for all people who are experiencing a crisis situation and being required to lead a team of people through it.

It is suitable to a wide range of professionals but will greatly benefit:

• Team leaders
• Team managers
• Project team managers