ABOUT THE TRAINING COURSE

The training course provides you with relevant knowledge on how to develop and implement a Balanced Scorecard System. This course offers a comprehensive overview on the many benefits any organization can extract from the Balanced Scorecard System implementation. A highly interactive learning experience will enable you to grasp the functionality of the Balanced Scorecard, and leverage on its benefits to advance strategy execution. The course focuses on delivering all the information needed to fully comprehend the value of the Balanced Scorecard, as well as on developing the necessary skills for a successful implementation.

BY THE END OF THIS COURSE YOU WILL

• Comprehend fundamentals of a Performance Management System;
• Transpose the organizational strategy into a Balanced Scorecard Management System;
• Learn how to integrate the components of a Balanced Scorecard Architecture;
• Differentiate between objectives, KPIs, and initiatives.

KEY BENEFITS

• Get access to a deeper understanding of the value added and functionality of the Balanced Scorecard Management System;
• Develop and implement a Balanced Scorecard Management Architecture in a standardized manner;
• Overcome challenges in strategy execution by implementing the Balanced Scorecard Management System;
• Improve strategy communication by using the Balanced Scorecard Management System.

PROGRAM AGENDA

 Day 1 | Performance Management System

Performance Management tool

• What is the Balanced Scorecard;
• Balanced Scorecard structure and elements;
• The role of the Balanced Scorecard;
• 10I to implement a Balanced Scorecard Management System.

Demonstrate performance leadership

• Clarify mandate for improvement;
• Enlist leadership support;
• Build project competency.

Performance Management Audit

• Strategy and business planning;
• Performance measurement;
• Performance improvement;
• Performance culture;
• Employee performance.

Formulate Organizational Strategy

• Defining strategy;
• Vision and mission statement;
• Organizational values;
• Value drivers;
• Goals and Objectives.

 Day 2 | Undersanding BSC Management System

Structure Organizational Strategy

• Desired State of Evolution;
• Strategy Map;
• Scorecard;
• Dashboard;
• KPI Documentation;
• Portfolio of Initiatives;
• Initiative Description.

Integrate strategy to organizational system

• Performance measurement;
• Project management;
• Innovation management;
• Budgeting;
• Human capital;
• Process management;
• Quality management;
• Risk management;
• Stakeholder management.

Drive strategy implementation

• Project reporting;
• Process audits;
• KPIs/metrics monitoring;
• KRIs monitoring.

 Day 3 | Implementing and using a BSC

Ensure competency and capabilities maturity

•     Business acumen improvement;

1. Competencies;
2. Capabilities;
3. Mindset;

•     Organisational competencies maturity development.

Manage performance

• Data gathering;
• Data analysis;
• Performance reporting;
• Performance reviews;
• Benchmarking.

Learn and recalibrate

• Insights Generation;
• Decision Making Process;
• Strategy Recalibration;
• Action items implementation & monitoring;
• Modelling Strategy.

Nurture a Performance Culture

• Communication;    
• Education;
• Engagement;
• Gamification;
• Compensation.
• Review and Certification Exam
• Course review;
• Certification Exam.